This performance is open to all ages.
Children under the age of 36 months can enter with their parents, but no separate seat is assigned.
Please be sure to bring proof of age (medical insurance card, passport, etc.).
If you cannot attend or give up on the day of the performance due to restrictions on viewing level,
Please note that reservation cancellations, refunds, and changes are not possible.
Advance ticket collection and on-site purchase are available from 1 hour prior to the start of the performance.
When picking up tickets on the day of the performance, you must check your reservation number or ID to collect your tickets.
If the ticket is lost or damaged , reissuance is not possible.
Cancellations, refunds and changes are not possible after the cancellation deadline.
You can enter the theater from 30 minutes before the performance time.
Photography, video recording, and sound recording are prohibited during the performance without prior consultation.
Food and beverages other than water are not allowed inside the venue.
Audiences arriving after the start of the performance can enter only at the designated time according to the guidance of the guide.
You may be guided to a seat other than your own.
When using a car, please use a nearby parking lot (paid), and since the parking space is limited, please use public transportation.
Reservations cannot be canceled or changed if viewing is not possible on the same day due to parking or traffic congestion, or if viewing is abandoned.
Seat assignments can be confirmed at the time of ticket collection on the day of the performance.
Cancellation and Refund
If you cancel your reservation after accessing the Painters website ID, Refunds will be processed in 5~7 business days.
Cancellation on the day of the performance is not allowed.
There is no cancellation fee.