Privacy Policy 

1. Purpose of Collection and Use of Personal Information
B. The company shall not collect any sensitive information (racial, ideological, creed, political or criminal records, medical information, etc.) that may infringe on the rights of the users, and in case of inevitable collection, ask for the user’s consent.
C. The company collects users' personal information as follows.
1) When you join •- (Required) E-MAIL (ID), Password, Phone number
2) When purchasing products •- Information such as user name, contact information, e-mail, credit card information, bank account information, payment history, etc
3) Automatically collected information during service use •- IP address, cookie, date and time of visit, service use history, history of delinquent use
4) Other
•- (Customer dispute handling and counseling proceedings) Consultation history
•- (Other optional items) Materials to provide personalized service
D. The company collects personal information through user registration, payment, product inquiry, product review board, and customer consultation.

2. Retention and use period of personal information collected by the company The company, in principle, will destroy the information without delay after the purpose of collecting and using personal information is achieved. However, the following information will be retained for the period specified below for the following reasons.
A. Internal policy (fraud history)
•- Reason for preservation: Necessity of self-certification for existing purchase history (preservation by company policy including exclusion of fraud)
•- Retention items: Name, cell phone number, E-MAIL
•- Retention period: 1 year
B. When there is a need to preserve in accordance with laws and regulations such as the Commercial Act
1) Record of agreement or withdrawal
•- Preservation grounds: Act on the Consumer Protection in Electronic Commerce, Etc.
•- Retention period: 5 years 2) Record of payment and goods supplied
•- Preservation grounds: Act on the Consumer Protection in Electronic Commerce, Etc.
•- Retention period: 5 years 3) Records of consumer complaints or disputes
•- Preservation grounds: Act on the Consumer Protection in Electronic Commerce, Etc.
•- Retention period: 3 years 4) Records of advertisement , sign
•- Preservation grounds: Act on the Consumer Protection in Electronic Commerce, Etc.
•- Retention period: 6 months 5) Web site visit history
•- Preservation grounds: Protection of Communications Secrets Act
•- Retention period: 3 months

3. Sharing and providing personal information collected by the Company
A. The company, in principle, does not provide personal information of users to third parties beyond the scope of collection and use.
B. However, The company provide personal data to third parties comform to personal protection laws of clauses 17 and 18 that treat about consent from main agents of information, special regulation of laws.
C. The company provides personal information to third parties as follows:
•- Person who is/are provided personal data : CJOLIVENETWORKS
•- Purpose of providing personal data : Ticket Reservation
•- Providing personal data items : E-mail, ID, Phone number,
•- Period of possesion/use : Until attaining purpose of use of personal data

4. Commitment of Personal Information
The company entrusts some of the tasks necessary for providing services to its users to affiliate companies.
A. When outsourcing tasks to an affiliate, the observance of personal information, confidentiality of personal information, prohibition of third party provision, burden of liability at the time of accidents, period of consignment, duty to destroy personal information after the end of processing, etc. through contracts, etc. and supervising them to comply.

5. User Rights and Methods
A. Users can view or modify their personal information at any time and can withdraw their consent to use personal information through the user withdrawal process.
B. In order to view / modify personal information, you can check the [User Information] item in the [My Page] of the site, and the withdrawal of membership (withdrawal of consent) can be found in the bottom at [User Information] item in the [My Page]. Users can also contact the Customer Center and Privacy Officer via writing, phone or email to request access / correction.
C. If you request correction of a user's personal information error, we will not use or provide personal information until the correction is completed. And the personal information that has been revoked or deleted at the request of the user will be treated according to"2. The period of use of the personal information and the period of use of the personal information.” and will not be used for any other purposes.
D. Only users who are 14 years of age or older are allowed to register. In principle, we do not collect personal information from children under the age of 14 who need the consent of legal representative to collect / use personal information. (membership enrollment policy for those 14 years old or older effective starts November 18, 2011)
E. The company shall not be held responsible for any problems that cuased after sign up, consenting terms and conditions.

6. Technical-administrative measures related to personal information
In order to protect the personal information of users, the company has implemented the following protection measures.
A. Encryption of password
• User's password is encrypted and stored and managed. The password can be known only to the user, and can be confirmed only by the person who knows the password, even when checking or changing personal information. Therefore, please be careful that your password is not known to others.
B. Prepare for hacking and computer viruses
• The company uses the necessary security measures to prevent leakage or corruption of personal information of users by hacking or computer viruses and strives to have all possible technical measures to ensure further security measures.
C. Limitations and training of personal information handlers
• The company restricts the number of employees handling personal information to a minimum and conducts training on related personnel from time to time to confirm compliance with this policy.

7. Destruction of personal data
The company destroy personal data after attaining the personal data in principle. The process, period and method is the same below.
A. Process of destruction
• The information entered by the user is transferred to a separate DB after attaining the purpose (separate documents in case of paper) and stored in accordance with the internal policy and other related statutes for a certain period of time or immediately destroyed.
B. Period of destruction
• The user's personal information shall be destroyed within five days of the end of the retention period, or within five days of the date when the personal information becomes unnecessary, such as the achievement of the purpose of handling personal information, the abolition of the service concerned, and the termination of the project.
C. Destruction method
• Information in electronic file formats uses technical methods that cannot play back records. Personal information printed on paper is shredded or destroyed through incineration.

8. Matters on collecting opinions and complaints about personal information
In order to protect the personal information of the user and to handle complaints related to personal information, the company has a customer service department and a person in charge of privacy protection. If you have any questions about your personal information, please contact our customer service department or your personal information manager.
 
Category                                                                  Information                    E-Mail                                             Phone Number
Customer Service Department                              Marketing Team            sdhong99@pentatonic.co.kr       +82-2-766-7848
Manager of personal information protection        Young Jin Kim               kyjwind@pentatonic.co.kr            +82-2-766-7848

Please contact the following organizations if you need to report or consult about other personal information infringement. • 1. Personal Dispute Resolution Committee (www.kopico.go.kr country code) / 1833-6972 without
• 2. Personal Information Protection Committee (www.privacy.kisa.or.kr without country code) /118
• 3. The Supreme Prosecutors' Office Cyber Crime Division (www.spo.go.kr/1301 without country code)
• 4. The Cyber Terror Response Center (ecrm.cyer.go.kr /182 without country code)